Dear Neil and Sue,
Thank you so much for helping with our anniversary celebration. As a token of our love, we hope you enjoy both this cutting board and the story behind it. That story can be found at www.stellafallone.com
Gareth and Christine
Free Non-Slip Mat Included
Each cutting board ships with a free non-slip mat that provides extra stability and safety.
Natural Ebony Beauty
Ebony’s rich color variegation adorns one side, with deep, darker organic hues on the other.
It's all in the details
Both boards have a carved edge grip for easy handling. Large boards feature a juice groove to prevent messes during food prep.
Knife-friendly surface that’s naturally sanitary and withstands heavy-duty chopping, cutting and cleaning.
Enables easy handling during food prep, serving and cleaning.
Attractive Serving Board Design
Makes a stunning countertop display item and a unique gift to complement kitchen décor, serveware, dinnerware and other pantry items.
Forestry & Replanting
Supports the replanting of ebony trees in the Congo Basin rainforest
Helps sustain steady jobs, living wages and improved quality of life in Cameroon.
Made in North America
Ebony wood responsibly sourced from Cameroon. Cutting boards made in North America.
We offer a one-year warranty that guarantees against defects in workmanship and material. The following is not covered under this warranty:
- Damage from neglect
- Accidental or intentional damage
- Damage from washing the board in a dishwasher
- Normal wear and tear
- Misuse of product
- Unauthorized repair
- Exposure to extremes in temperature and humidity
- Alteration or abuse of the product
Repairs or replacement under this limited warranty will be made through Stella Falone. Contact the Customer Service Department at Stella Falone, 1980 Gillespie Way, El Cajon, CA 92020 or email firstname.lastname@example.org. Factory obligation under this warranty is limited, at the option of Stella Falone, to repair or replacement of the product (or one of equal type and quality if the product is no longer available) within 90 days after receipt. This warranty gives certain legal rights, and there may be other rights that vary from state to state.
All orders are processed and shipped within 1 - 2 business days (Monday through Friday, 8:30am to 4:30pm PST) of receiving your order.
- FREE Standard Shipping: Arrives in 5 to 7 business days depending on location (1 business day of order processing + 4 - 6 for shipping)
We offer optional, expedited door-to-door shipping anywhere in the U.S. with the following methods:
- 2-day Shipping: Arrives in 2 business days (includes order processing if received before 12pm PST) — $25 for shipments.
- Next-Day Shipping: Arrives in 1 business day (includes order processing if received before 12pm PST) — $35 for shipments.
Overnight orders received before 12:00 noon PST on a business day will ship the same day. Overnight orders received after 12:00 noon PST, or on a non-business day will ship the next business day.
We do ship to the U.S. Territories, PO Boxes, and Military APO/FPO addressed, but please allow additional time for shipments as well. At the moment, we only offer Standard shipping options to these locations, and the shipments can range anywhere between 5-10 business days depending on your location.
Attention Canadian residents: You may be subject to other types of fees or taxes. For questions, please contact us at email@example.com.RETURNS
We support your Stella Falone purchase with a 120-day money-back guarantee from the date you ordered your product(s).
If your item qualifies for a return, you will need to provide a receipt, an order number, or some proof of purchase. After 120 days from the date of your order, your item(s) will no longer be eligible for a refund.
To start a return, please click here.ELIGIBILITY
To be eligible for a return, your item must be new, unused and unoiled. The cutting board mat must also be included with your returned item.REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.LATE OR MISSING REFUNDS
If you haven’t received a refund after 30 days of your refund notification, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund yet, please contact us at firstname.lastname@example.org.